Cancellation and refund policy
How the room deposit is refunded, what to ask before paying an advance, and what happens if your plans change.
In short
No money is taken on this website, so there is nothing to refund here. The deposit you pay at the guest house is refundable at check-out. If you pay an advance to hold a room, the reception tells you before you pay how much of it comes back if you cancel, and by when. Ask for that in writing.
Payments on this website
This website does not take payments. The enquiry form only prepares your dates and details. You will never be asked for a card number, a UPI PIN or an OTP through this website, and nobody from the guest house will ask for an OTP over the phone. If someone does, do not share it.
The refundable deposit
A deposit is taken for each room, from ₹4,400 for the Premier Room to ₹6,000 for the 4 Bed Suite Room, as published by Shree Somnath Trust. It is held for the length of your stay and refunded when you check out, less anything you have agreed to pay, such as an extra bed or restaurant bills, and the cost of any damage to the room. The reception gives you a receipt when you pay it; keep it for check-out.
A deposit paid in cash is normally returned in cash at the reception. A deposit paid by card or UPI is normally returned to the same card or account; the time it takes to show in your account depends on your bank.
Advance payments and cancellation
At busy times the reception may ask for an advance to hold a room. Before you pay it, ask the reception to confirm, in writing:
- how much of the advance is refunded if you cancel, and up to what date and time;
- whether a change of dates is allowed instead of a cancellation;
- how and where the refund is paid.
Those confirmed terms apply to your booking. We do not print fixed percentages here because the guest house has not published them, and we will not invent them. Cancel as early as you can: a room released in good time can be given to another pilgrim.
If you do not arrive
If you cannot arrive on your check-in date, tell the reception as soon as you know. A room held for a guest who does not arrive and does not tell the reception may be released to other guests, and the advance is then dealt with under the terms confirmed when you booked.
Leaving early
If you check out before the last night you booked, tell the reception the day before if you can. Whether the unused nights are charged depends on the terms confirmed with your booking and on whether the room can be let again.
Bookings made on somnath.org
Rooms booked through the official Shree Somnath Trust website are cancelled and refunded under the Trust's own rules on somnath.org, through that website. The reception at the guest house cannot change those terms.
Questions about a refund
If a refund has not reached you, contact the guest house in writing to the guest house at Somnath Mandir Road, Prabhas Patan, Somnath, Gir Somnath, Gujarat 362268 or in person at the reception, which is open 24x7, with your name, dates of stay and the receipt number. The reception can trace a refund much faster with the receipt.